Monday, August 06, 2012

Amazon Is Not Membership Friendly

I just got off chat with an Amazon representative about the company has intentionally removed the "Sign Out" button from the user's account. Short of closing the desktop browser, one has to lie as being "Not (my account name), Click Here" to sign out. The representative more or less said that was the case. It's being done for account security reasons. Horsefeathers!

Amazon's specious argument for effecting this indirect and confusing way for a customer to exit his account is a non sequitur. What is more secure for a desktop user to sign off his account web page than by him having an easy and direct access to the "Log Out" button?

To wit, General McAuliffe: "Nuts!"

An important side note:

I don't even bother with the Kindle Fire built-in Amazon store app. There are no provisions whatsoever in this tablet app to sign off the Amazon account by lying or otherwise. One has to go to the Kindle Fire device setting to clear the app's data and to force stop it from running to log out of the account.

1 comments:

L'envoi said...

Yesterday I filed a complaint about using the "Not (my account name), Click Here" to sign out my Amazon account web page; today the company put back the sign out option in the user account menu.